Shipping

Shipping

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the United States, ensuring that we provide the very highest levels of responsiveness to you at all times. 

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and out shipping partner process the orders, which takes an additional 1-3 days.

  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 16 days to arrive at their destination but can take longer at rare occasions.

    Please allow between 8 - 20 days for your order to arrive after the processing time. If more than 30 days have passed, please email us at care@foxek.com to review the status of your order. Refunds will be handled through email if necessary.